Guest & In-Room Services

GUEST SERVICES

CHECK OUT 

10am daily. If not convenient, please check with reception regarding a late check out. A charge may apply for late check out, depending on availability. 

RECEPTION

Reception hours are 7am to 9pm daily. For assistance after these hours, please see Isa Hotel Rodeo Bar & Grill management. You can reach Reception by dialling “9” on your in-room phone.

TAXI

If you require a taxi please contact our reception team with the name, time and destination you require. Alternatively, the local taxi company in Mount Isa is United Cab Company and can be contacted on 131 008. 

ATM 

ATM facilities are available on the ground floor of both hotels. For directions to the bank branches or external ATMs please contact our reception team. 

BUSINESS FACILITIES 

Available between 6am and 9pm daily, our reception team will be happy to assist with all of your business requirements. Charges apply for outgoing faxes or printing. Reception can also assist with all outgoing mail. Please take mail to the reception desk with all appropriate postage costs. 

LUGGAGE 

If you require assistance with your luggage please contact our reception team. 

IN-ROOM SERVICES

WI-FI

Free Wi-Fi is available in guest rooms. For further assistance, please contact our reception team. 

TEA & COFFEE 

Your room is provided with tea and coffee making facilities. Please call our reception team should you require additional items. 

AIR CON & HEATING

All of our rooms are fitted with air-conditioning units. TO control the temperature in your room, please use the remote control unit provided. For further assistance, please contact our reception team. 

WAKE UP CALLS 

Wake up calls can be organised through our reception team. 

HOUSEKEEPING 

Rooms are cleaned betweeen 6am and 2pm. If you wish to have your room cleaned at a specific time, please contact our reception team. 

HAIRDRYER 

For your convenience, each room is equipped with a hairdryer. 

IRON 

For your convenience, each room is equipped with an iron and ironing board. 

LINEN/PILLOWS 

Spare pillows and blankets can be located in the wardrobe of your room. For any additional requirements such as towels, please contact our reception team. 

LOCAL/INTERNATIONAL CALLS 

For local and international phone calls, dial ‘0’ then the desired number. The total for the call will be automatically changed to your room account. For fees please contact our reception team. To call another room, simply dial the room number. 

MAINTENANCE 

If you should find anything in your room that is not in full working order, please contact our reception team. 

DRY CLEANING/LAUNDRY 

Laundry bags and a list of charges are located in your room. Alternatively, a guest laundry and dryer is available on the ground floor at the rear of the Redearth Boutique Hotel. Detergent can be purchased at reception for a small fee. 

PRIVACY 

It is our policy not to give out room numbers of our guest. If you are expecting guests, please advise our reception team. Should you wish not to be disturbed, please display the “Do Not Disturb” sign outside your door.